# Bug Reports

> Report bugs directly from graph8 - attach screenshots, track status, and communicate with the team.

Source: https://docs.graph8.com/settings/bug-reports/

Bug Reports lets you report issues directly from inside graph8. Attach screenshots, describe the problem, and track the status of your report - all without leaving the app.

## Submitting a Bug Report

1. Click the **Bug Report** icon in the app (or go to **Settings → Bug Reports**)
2. Fill in the report:
   - **Title** - a short description of the issue
   - **Description** - what happened and what you expected
   - **Steps to reproduce** - how to trigger the bug (optional but helpful)
   - **Severity** - how impactful the issue is (see below)
   - **Screenshots** - attach screenshots to show the problem
3. Click **Submit**

graph8 automatically captures the page URL where you encountered the issue.

## Severity Levels

| Severity | When to Use |
|----------|------------|
| **Critical** | Feature is completely broken, data loss, or security concern |
| **High** | Major feature not working, significant workflow blocker |
| **Medium** | Feature partially broken, workaround available |
| **Low** | Minor UI issue, cosmetic problem, or nice-to-have improvement |

## Tracking Your Reports

View all your submitted bug reports in **Settings → Bug Reports**:

- **Open** - submitted and awaiting review
- **In Progress** - the team is working on it
- **Resolved** - fix has been deployed
- **Closed** - report closed (fixed or won't fix)

Click any report to see its full details, screenshots, and conversation thread.

## Comments

Add comments to an open report to provide additional context or ask for updates. The graph8 team can also respond directly on your report.

## Screenshots

Attach screenshots when submitting or updating a report. Screenshots are uploaded and stored securely - they're visible in the report detail view.

> **Tip:**
> Include screenshots whenever possible. A screenshot showing the exact error or unexpected behavior helps the team resolve issues much faster than a text description alone.

## Related

- [Company Settings →](https://docs.graph8.com/settings/company/) - Organization configuration
- [Users →](https://docs.graph8.com/settings/team/) - Invite and manage organization users