Conversions
The Conversions dashboard tracks the actions that matter most — goal completions, form submissions, and multi-step funnels. See what’s converting, what’s not, and where visitors drop off.
Conversions Overview
Summary Cards
| Card | What It Shows |
|---|---|
| Goal Completions | Total goals achieved in the period with trend |
| Conversion Rate | Overall conversion rate with trend |
| Form Submissions | Total form submissions with trend |
| Top Form | Form with the highest conversion rate |
Goals Table
A table tracking each conversion goal:
| Column | What It Shows |
|---|---|
| Goal | Goal name with a type icon (form, meeting, signup, purchase) |
| Completions | Total completions |
| Unique Completions | Distinct users who completed the goal |
| Conversion Rate | Completion rate with a color-coded progress bar |
| Value | Revenue value attributed to this goal (if configured) |
Forms Table
A table showing performance across all tracked forms:
| Column | What It Shows |
|---|---|
| Form | Form name |
| Form ID | Technical identifier |
| Viewers | Visitors who saw the form (if form analysis is enabled) |
| Submissions | Total form submissions |
| Unique Submitters | Distinct users who submitted |
| Conversion Rate | Viewer-to-submission rate (with color-coded progress bar) |
| Last Submission | When the most recent submission occurred |
Conversion rate progress bars are color-coded:
- Green — above 10%
- Blue — 5–10%
- Yellow — below 5%
Goals
The full Goals view provides the complete goals table without row limits, plus summary metrics:
- Total completions across all goals
- Total attributed value (if goals have revenue tracking)
Goal types are identified by icon:
| Type | What It Tracks |
|---|---|
| Form | Form submission goals |
| Meeting | Meeting or demo bookings |
| Signup | Account creation or registration |
| Purchase | Purchase or checkout completions |
Funnels
Funnels let you visualize a multi-step conversion path and see where visitors drop off.
Default Funnel
The default funnel tracks a standard marketing conversion path:
| Step | What It Measures |
|---|---|
| Site Visitors | All visitors entering the funnel |
| Viewed Form | Visitors who saw a form (form impression) |
| Submitted Form | Visitors who submitted the form |
| Booked Meeting | Visitors who booked a meeting |
Funnel Metrics
Each step in the funnel shows:
| Metric | What It Means |
|---|---|
| Users | Number of visitors at this step |
| Share of Total | Percentage of the first step’s users who reached this step |
| Conversion Rate | Percentage of the previous step’s users who reached this step |
| Dropoff Rate | Percentage lost between this step and the previous step |
Reading the Funnel
The biggest drops indicate your highest-leverage optimization opportunities:
- Big drop at “Viewed Form” — visitors aren’t finding or seeing your forms. Check page layout and CTA placement.
- Big drop at “Submitted Form” — visitors see the form but don’t complete it. Simplify the form or improve the value proposition.
- Big drop at “Booked Meeting” — form submitters aren’t booking. Review your follow-up timing and meeting scheduling flow.
Forms
The full Forms view provides detailed performance data for every tracked form on your site.
Form Analysis
When form analysis is enabled, additional metrics become available:
- Viewers — how many visitors saw the form on the page
- Conversion rate — the percentage of viewers who submitted
This helps you distinguish between forms that aren’t seen (traffic problem) and forms that are seen but not submitted (conversion problem).
Performance Indicators
Forms are flagged with performance badges when their conversion rate exceeds 15%, helping you quickly identify your highest-performing forms.
Next Steps
- Behavior → — Understand page-level performance
- Marketing Intelligence → — Connect conversions to pipeline
- Overview → — Return to the traffic summary