Import & Export
Bring your existing contacts into graph8 via CSV upload or CRM sync, and export lists when you need data outside the platform.
Importing Contacts
CSV Upload
- Go to Data → Lists
- Click Import in the top toolbar
- Drag and drop your
.csvor.xlsxfile, or click to browse - Map columns — graph8 auto-detects common headers (Email, First Name, Last Name, Company, Title). Review and adjust any columns that weren’t matched.
- Choose a destination list — create a new list or add to an existing one
- Click Start Import
The import runs in the background. You’ll see a notification when it completes.
Requirements:
- File must have a header row
- Email column is required (used for deduplication)
- Maximum file size: 50 MB
- Supported formats:
.csv,.xlsx
Column Mapping
graph8 automatically maps these common headers:
| Your CSV Header | Maps To |
|---|---|
| Email, Email Address, E-mail | |
| First Name, FirstName, Given Name | First Name |
| Last Name, LastName, Surname | Last Name |
| Company, Company Name, Organization | Company |
| Title, Job Title, Position | Job Title |
| Phone, Phone Number, Direct | Phone |
| LinkedIn, LinkedIn URL |
For non-standard headers, manually assign the correct field during the mapping step.
CRM Sync
Connect your CRM to automatically sync contacts:
- Go to Settings → Integrations
- Select your CRM (Salesforce, HubSpot)
- Authorize the connection
- Configure sync settings — choose which objects and fields to sync
- Set the sync direction (one-way or bidirectional)
CRM sync runs automatically on a schedule. Changes in either system are reflected in the other based on your sync rules.
Exporting Lists
Export to CSV
- Go to Data → Lists and open the list you want to export
- Optionally apply filters to export a subset
- Click Export in the toolbar
- Choose which columns to include
- Click Download
The CSV is generated and downloaded to your browser.
What’s Included in Exports
Exports include all visible columns plus any enriched data:
- Contact fields (name, email, phone, title, LinkedIn)
- Company fields (name, size, industry, revenue, domain)
- Custom fields you’ve configured
- List metadata (date added, source)
Troubleshooting
Import fails with a column mapping error
- Ensure your CSV has a header row in the first row
- Rename ambiguous headers (e.g., change “Name” to “First Name” and “Last Name”)
Duplicates appearing after import
- graph8 deduplicates by email. If duplicates appear, check that the email column was mapped correctly. Contacts without an email can’t be deduplicated.
CRM sync not updating
- Check that the integration is still authorized in Settings → Integrations
- Verify your sync rules include the fields you expect
- CRM syncs run on a schedule — changes may take up to 15 minutes to appear
Next Steps
- Prospecting → — Search the database to find new prospects
- Managing Lists → — Organize and filter your lists
- Enrichment & Formulas → — Waterfall providers, AI research, and formula columns