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Assign Channel

POST
/inbox/channels/{channel_id}/assign

Give a conversation to one or more people.

Ownership is SHARED, not singular: assigning ADDS people rather than replacing whoever is already there. Take someone off with DELETE /inbox/channels/{id}/assign.

Authorizations

Parameters

Path Parameters

channel_id
required

Conversation id.

string

Conversation id.

Query Parameters

channel_type
required

Which channel the conversation lives in. REQUIRED: the same id means different rows in different channels, so this is what identifies the conversation, not a filter.

string
Allowed values: email chat phone sms heyreach meetings support all

Which channel the conversation lives in. REQUIRED: the same id means different rows in different channels, so this is what identifies the conversation, not a filter.

linkedin_account_id
Any of:
integer

LinkedIn account id. Required only for heyreach, where the id is account-scoped and ambiguous without it.

Header Parameters

X-Target-Org-Id
Any of:
string

Request Body required

Give a conversation to one or more people.

A LIST, and up to 20: the app models shared ownership rather than a single owner, so assigning replaces nothing - use DELETE .../assign to take someone off.

object
assignee_emails
required

Who owns this conversation. Check eligibility first.

Array<string>
>= 1 items <= 20 items

Responses

200

Successful Response

object
data
required

An open envelope for a comment, an assignment or a workspace.

Open because a comment carries attachment refs and mention metadata that grow, and because an assignment result reports per-assignee outcomes.

object
key
additional properties
any
pagination
Any of:
object
has_next
required

Whether there are more pages

boolean
limit
required

Items per page

integer
next_cursor
Any of:
string
page
required

Current page number (1-indexed)

integer
total
required

Total number of items

integer

422

Validation Error

object
detail
Array<object>
object
loc
required
Array
msg
required
string
type
required
string