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Tasks

Tasks let your team track follow-ups, to-dos, and action items across any record in graph8. Create tasks from contacts, companies, or deals, assign them to team members, and track completion.

Viewing Tasks

Click the task icon in the top navigation bar to open the Tasks page. It opens on My tasks, your personal queue of open tasks. Use the quick-filter tabs to switch views:

  • My tasks: open tasks assigned to you (default)
  • Due today, Overdue, Upcoming: your tasks bucketed by due date
  • Completed: your finished tasks
  • All: every task across your organization

The Tasks page open on My tasks, with Due today, Overdue, Upcoming, Completed, and All tabs, plus List, Board, and Agent Tasks views and the New Task button

From any view you can also:

  • Filter by assignee, due date, priority, or status
  • Sort by due date to see what’s most urgent
  • Click any task to jump to the related record

Creating Tasks

From a Record

  1. Open any contact, company, or deal
  2. Click Add Task (or use the task icon)
  3. Fill in task details:
    • Title - what needs to be done
    • Assignee - team member responsible
    • Due date - when it’s due
    • Priority - low, medium, high, or urgent
    • Description - additional context or instructions
  4. Click Save

The task links to the record it was created from, giving you full context when working through your queue.

From the AE Cockpit

The AE Cockpit surfaces tasks automatically as decision cards. When you approve an overdue task decision, it creates or highlights the relevant task. See AE Cockpit → for details.

Task Properties

PropertyDescription
TitleWhat needs to be done
AssigneeTeam member responsible
Due dateWhen it’s due
PriorityLow, medium, high, or urgent
Related recordLinked contact, company, or deal
StatusOpen or completed
DescriptionAdditional notes or instructions

Managing Tasks

  • Complete - click the checkbox to mark a task done
  • Reassign - change the assignee if someone else should handle it
  • Reschedule - update the due date to push it forward
  • Delete - remove tasks that are no longer relevant

Overdue Tasks

Tasks past their due date appear highlighted in your queue. The AE Cockpit also surfaces overdue tasks as decision cards, so at-risk follow-ups don’t fall through the cracks.