graph8 for AI Agent Operator

A field guide for AI Agent Operator. Live URLs, real surfaces. Screenshots captured from a showcase tenant with public-company data only.

The five things to use today

01. The agent roster — 8 agents across Agent + Twin entities

5 Agents + 3 Twins. Agents use preset voices (David / Michael / Olivia). Twins use voice-cloned UUIDs of real humans (Ari, Din, Nick). Each has role, status, voice, phone, calendar appointment.

Open it at

• app.graph8.com/agents — full roster

Fig 1.1 — /agents. Columns: Name · Entity · Role · Status · Phone · Voice · Appointment · Company Knowledge. All 8 Active.

Agent · Receptionist AI Receptionistroutes inbound calls · phone directory · scheduling

Agent · SDR 10k free signup (David, Male)+1 (555) 010-0001 · trial-signup outbound

Agent · SDR Hyperpersonalised (Michael, Male)hyper-personalized outreach sequences

Agent · SDR/Chat Graph8 Chat Agent (Olivia, Female)+1 (555) 010-0002 · website visitor chat · demo booking

Agent · CSM Graph8 Support Agentpost-sale support, escalation

Twin · SDR AriCustom voice clone · UUID 8f5bc08c-… · dialer-driven

Twin · SDR DinCustom voice clone · many dial sessions

Twin · AE NickCustom voice clone · AE close-stage calls

02. Agent detail — Overview · Persona · Identity · Skills · Collections · Activity

6 sub-tabs per agent. Configure mission, personality sliders, voice/phone, attached skills/workflows, knowledge collections, and per-agent activity log.

Open it at

• Click any agent in /agents roster

Fig 2.1 — Graph8 Support Agent Overview. 6 tabs: Overview · Persona · Identity · Skills · Collections · Activity. KPIs (Total Calls · Avg Duration · Success Rate · Collections) — empty until agent runs.

Try this now

Operator move. Per agent monthly: re-read the Persona prompt aloud. Adjust the 3 sliders if customer feedback says the agent is too pushy / too formal / too verbose. Sliders are blunt but effective.

03. Skills + Workflows + Company Knowledge

Attach reusable skills (action recipes) and workflows to agents. Plus Company Knowledge (RAG corpus from the 46 brand DNA docs). Today: 0 skills attached across agents — easy to populate.

Open it at

• Agent detail → Skills sub-tab
• Agent detail → Collections sub-tab
• Top of agent detail → Company Knowledge button

Fig 3.1 — Skills tab. 0 skills attached across all agents today. Surface ships, ready for population. Skill Usage Statistics (Total · Executed 30d · Success Rate) all at 0.

Try this now

Operator move. Populate Skills for the agents that get the most traffic (Graph8 Chat + 10k free signup). Add reusable skills like “book a meeting” · “qualify the lead” · “send a calendar invite” · “create a CRM contact.” Track Skill Usage to see which fire most + which fail.

04. Twin agents — voice-cloned versions of real reps

Twins differ from Agents: custom voice UUIDs (cloned from a real human), no Delete button (less freely removable), voicemail scripts written in first-person human voice. Today: 3 Twins (Ari/Din/Nick) covering SDR + AE roles.

Fig 4.1 — Ari Twin agent. Voice = UUID 8f5bc08c-2c5a-… (cloned human voice). Voicemail script in first-person: “{First_Name} this is Ari from Graph8…” brand rule violation — “Graph8” should be lowercase. Fix in voicemail textbox.

Try this now

Operator move. Audit each Twin voicemail script monthly for brand rule violations (“graph8” lowercase) + tone drift. Re-record the voicemail if the script has changed. Then re-run a small test dial session to verify the new clone hits the right notes.

05. Monitoring — Inbox + Dialer + Copilot

Replies hit the shared Inbox tagged by sequence (not by agent — see caveat). Dialer sessions show Twin-driven campaigns. Copilot can pull weekly agent performance — when the dialer analytics endpoint works (currently broken with HTTP 422).

Fig 5.1 — Inbox. Replies tagged by SEQUENCE source. Heads-up: no explicit “Handled by Olivia” agent-attribution tag — replies land in shared inbox.

Fig 5.2 — Live copilot. Q: “How are my AI agents performing this week?” Returns agent role table + flags dialer analytics endpoint HTTP 422. Real bug — Operator should escalate to engineering.

Try this now

Operator move. Weekly cycle: check /dialer Sessions for Twin/Agent call volume + status (Paused vs Active). Check Inbox for sentiment trends per sequence. Ask copilot “Which agent had the most positive replies this week?” — when the analytics endpoint is healthy, you get a real answer.

URL cheat-sheet

To do this	Go here
Agent roster (8 agents)	/agents
Agent detail (6 sub-tabs)	Click any agent row
Persona prompt + sliders	Agent → Persona tab
Voice + phone + calendar	Agent → Identity tab
Skills + Workflows attached	Agent → Skills tab
Knowledge collections	Agent → Collections tab
Per-agent activity log	Agent → Activity tab
Dialer session monitoring	/dialer
Inbox (replies tagged by sequence)	/inbox/email
Brand DNA docs (RAG source)	/studio?mode=global
Open Copilot	Cmd+Shift+K

Heads-up — Operator gaps + bugs to escalate

Caution

1. BUG Dialer analytics endpoint returns HTTP 422 to Copilot. Copilot can’t pull weekly agent performance. Escalate to engineering — this blocks the natural-language “how are my agents performing?” question that Operators ask most.

2. BRAND Ari Twin voicemail script has “Graph8” (capital G). Should be lowercase “graph8” per brand rule. Audit all 3 Twin voicemails + agent prompts for this.

3. Skills attached: 0 across all agents. Surface shipped but unused. Populate skills + workflows on the top-traffic agents first.

4. Inbox doesn’t attribute replies to a specific AI agent. Threads tagged by sequence only — no “Handled by Olivia” tag. Workaround: trace by phone number + timestamp for now.

5. Activity tab is “Nothing here yet” across all agents. Per-agent activity log surface exists but isn’t populated. Either no activity is being written to it, or activity is being written elsewhere — confirm with engineering.

6. Only 2 agents have phone numbers assigned. 10k free signup (+1 (555) 010-0001) and Graph8 Chat Agent (+1 (555) 010-0002). Other 6 agents are voice/chat-only. Assign phones to whichever agents should take inbound calls.

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Generated 2026-05-20 against app.graph8.com (org your org). Surface state verified live