Get Dialer Quality

GET

/analytics/dialer/quality

• Production
• QA

SDR quality scores from AI call grading.

Returns average scores across 4 criteria (script adherence, objection handling, value delivery, closing technique) and a daily quality trend.

Authorizations

• BearerAuth

Parameters

Query Parameters

sdr_email

Any of:

string

string

null

null

SDR email. Defaults to current user.

days

Rolling window in days

integer

default: 30 >= 1 <= 365

Rolling window in days

start_date

Any of:

string

string

null

null

Start date (YYYY-MM-DD)

end_date

Any of:

string

string

null

null

End date (YYYY-MM-DD)

tz

Any of:

string

string

null

null

Viewer’s IANA timezone (e.g. Asia/Karachi). start_date/end_date and the daily buckets are read as calendar days in it. Omit for UTC days.

Header Parameters

X-Org-Id

Any of:

string

string

null

null

Responses

200

Successful Response

Standard dialer analytics response wrapper.

object

data

required

Any of:

object

object

key

additional properties

any

Array

Array

meta

required

Metadata for dialer analytics responses.

object

cached

required

boolean

degraded

boolean

org_id

required

string

query_time_ms

Any of:

number

number

null

null

reason

Any of:

string

string

null

null

timestamp

required

string format: date-time

success

boolean

default: true

422

Validation Error

object

detail

Array<object>

object

loc

required

Array

msg

required

string

type

required

string