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Update Webchat Agent

PATCH
/webchat/agents/{agent_id}

Partial edit of an agent mapping.

chat_bot_id is required in the body and is not a field being changed - it is how the row is FOUND, because agent ids are unique per bot.

Authorizations

Parameters

Path Parameters

agent_id
required

Agent row id.

string

Agent row id.

Header Parameters

X-Target-Org-Id
Any of:
string

Request Body required

Partial edit of an agent mapping. chat_bot_id stays required.

It is not a field being changed - it is how the app FINDS the row, because agent ids are unique per bot rather than per org.

object
active
Any of:
boolean
agent_id
Any of:
string
<= 255 characters
agent_name
Any of:
string
>= 1 characters <= 255 characters
chat_bot_id
required

Owning chat bot id (UUID).

string
default
Any of:
boolean
expected_revision
Any of:
integer
>= 1
surface
Any of:
string
Allowed values: external internal
url_filter
Any of:
Array<string>

Responses

200

Successful Response

object
data
required

An open envelope for one webchat object.

Open because the widget’s config grows a field per product decision and a pinned schema would DROP it. Same choice the desk surface made.

object
key
additional properties
any
pagination
Any of:
object
has_next
required

Whether there are more pages

boolean
limit
required

Items per page

integer
next_cursor
Any of:
string
notes
Any of:
Array<string>
page
required

Current page number (1-indexed)

integer
total
required

Total number of items

integer
total_available
Any of:
integer
total_is_lower_bound
Any of:
boolean

422

Validation Error

object
detail
Array<object>
object
loc
required
Array
msg
required
string
type
required
string